Potbelly Sandwich Shop

Reviews

• West T.

  star star star star star 1 June 2026

  Excellent experience.  Great veggie and Italian subs. The guy handling the order (he seemed to be a manager or franchise owner) was very friendly and outgoing. Potbelly IMO by far is the best fast-casual chain, and this location is particularly impressive.

• s m.

  star star star_border star_border star_border 26 May 2026

  Potbelly in general is fantastic. However, I regularly have a problem with this location not responding to orders made on the Potbelly App. Recently I placed a order -- stood at the "quick online order" counter -- for 5 minutes - - when I was finally acknowledged. Then got an OH NO - I didn't see your order.....I'll go make it now.  I watched 2 groups of people come in and leave with their orders before my online order was subsequently (and poorly I might add) made.
  
  I use lots of online apps so I don't have to wait - -but that does not work at this location.  I might add - -I use it at other locations with no problems at all.

• Liz P.

  star star star star star_border 24 May 2026

  I've been to this Potbelly a few times, the most recent was this week when I needed to order the turducken sandwich + pumpkin pie sandwich for a blog post.
  
  Employees are friendly and when they found out I was ordering food for the purpose of a blog post, they asked me questions about my blog, which was nice.
  
  My favorite thing to get at Potbelly is the pizza sandwich, minus the meatball and capicola, and an IBC cream soda.
  
  This Potbelly also has plenty of parking, although getting into the lot at 5pm or later on a weekday can be a pain, as Crooks Rd. is very busy.
  
  Overall I'd recommend this Potbelly and I plan on coming back next week for a pizza sandwich, actually.

• Amy H.

  star star star star star 17 May 2026

  Let's be real. Sandwich shops are everywhere and it can be hard to decide which ones are worth your time and money. While I enjoy several, I always love when we decide on Potbelly! Every time I come here the service is fast and friendly and the staff members are helpful and seem to *gulp* ENJOY their jobs! The food is just so good too! I've had almost everything on the menu! My go to options now are the chicken and cheddar or the Italian and i am never disappointed! The atmosphere is funky and fun if you decide to eat in. One thing you should not leave without is an oatmeal chocolate chip cookie!

• Melissa F.

  star star star star star_border 15 May 2026

  Really can't go wrong with potbelly. It's the perfect quick,delicious sub shop. I LIVE FOR THEIR COOKIES! I always get the Italian sub and this time I tried the chicken enchilada soup which was good also.